Faith Home Healthcare SMS Messaging Privacy Policy
Effective Date: 06/12/2024
At Faith Home Healthcare, we value your privacy and are committed to protecting your personal information. This SMS Messaging Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive SMS communications from us.
Disclaimer
“By providing my phone number to FAITH HOME HEALTHCARE LLC, I agree and acknowledge that FAITH HOME HEALTHCARE LLC may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please visit www.faithcareus.com
Privacy Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use Your Information
Faith Home Healthcare uses your information to:
- Send reminders about appointments, services, or upcoming visits.
- Notify you of important updates or changes to your care plan.
- Share general health and wellness tips or resources.
- Respond to inquiries or provide support regarding our services.
- Fulfill regulatory or legal obligations, including healthcare compliance requirements.
Consent to SMS Messaging
By opting in to SMS messaging from Faith Home Healthcare:
- You consent to receive text messages at the mobile number you provide.
- You understand that message and data rates may apply as determined by your mobile carrier.
- You acknowledge that SMS messaging is not a condition for receiving our services.
You may opt out of SMS messaging at any time by replying STOP to any message we send.
Data Security
Faith Home Healthcare employs reasonable technical and administrative measures to secure the personal information transmitted via SMS. However, SMS is not a fully secure communication channel, and we recommend avoiding sharing sensitive health information via text. For secure communication, please contact us directly at (973) 244-2480 or [email protected].
Sharing Your Information
We do not sell, rent, or lease your personal information to third parties.
We may share your information with:
- Authorized employees or contractors to deliver SMS communications as part of our services.
- Trusted third-party SMS service providers solely for managing SMS communications.
- Law enforcement or regulatory authorities when required by law or to comply with legal processes.
All third-party providers are required to protect your information and comply with applicable privacy laws.
Opt-Out Process
You may opt out of SMS messaging at any time by replying STOP to any SMS message you receive. Once you opt out:
- You will no longer receive SMS communications from Faith Home Healthcare.
- You may re-subscribe at any time by replying START or contacting us directly.
For assistance, reply HELP to any SMS message or contact us at (973) 244-2480 or [email protected].
Data Retention
We retain SMS communication data only as long as necessary for the purposes described in this policy or as required by law. After this period, your information will be securely deleted or anonymized.
Children's Privacy
Faith Home Healthcare’s SMS messaging services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 without explicit parental or guardian consent.
Changes to This Policy
Faith Home Healthcare may update this SMS Messaging Privacy Policy to reflect changes in our practices, services, or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy periodically. Changes become effective upon posting.
